Privacy Policy

1. Controller

Richter GmbH
Anne-Frank-Str. 26
31157 Sarstedt, Germany
Email: support@picasi.io

2. Collection and Storage of Personal Data

When you visit our website, information is automatically sent to our web server. This information is temporarily stored in a log file.

The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system of your device

3. Hosting

3.1 Hetzner

Our website is hosted by Hetzner Online GmbH. Hetzner processes data on our behalf and is contractually obligated to take appropriate technical and organizational measures to protect your data.

3.2 Cloudflare

We use Cloudflare as a Content Delivery Network (CDN) and for DNS services. Cloudflare may process access data to ensure website security and performance.

4. Third-Party Services

4.1 Authentication (WorkOS)

For user authentication in our application, we use WorkOS. Your login data (email address, name) is transmitted to and processed by WorkOS.

4.2 Payment Processing (Stripe)

Payments are processed via Stripe. Stripe processes your payment data according to its own privacy policy.

4.3 Error Monitoring (Sentry)

To improve our software, we use Sentry for error monitoring. Technical data is transmitted for error analysis.

5. Cookies

We use necessary cookies for website operation. Technically non-essential cookies are only set with your consent.

Necessary Cookies

These cookies are required for basic website functions and cannot be disabled.

6. SSL/TLS Encryption

This website uses SSL/TLS encryption for security reasons. You can recognize an encrypted connection by the lock symbol in your browser's address bar.

7. Your Rights

You have the following rights regarding your personal data:

  • Information: You can request information about your stored data.
  • Correction: You can request the correction of inaccurate data.
  • Deletion: You can request the deletion of your data, unless legal retention obligations apply.
  • Restriction: You can request restriction of processing.
  • Data portability: You can receive your data in a common format.
  • Objection: You can object to data processing.

To exercise your rights, please contact: support@picasi.io

8. Right to Complain

You have the right to file a complaint with a data protection supervisory authority. The authority responsible for us is:

Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover, Germany

9. Data Transfer to Third Countries

When using services based in the USA (e.g., Cloudflare, Stripe, WorkOS), data may be transferred to the USA. These transfers are based on EU Standard Contractual Clauses and/or the EU-US Data Privacy Framework.

10. Updates and Changes

This privacy policy is currently valid. We reserve the right to adjust it as needed to reflect changes in our data processing or legal requirements.

Last updated: February 2026